Digital industries in the UK experiencing the most significant shortages in digital skills by 2025
In the rapidly evolving digital landscape of the UK, the surge in AI adoption is creating an unprecedented skills shortage in the IT sector. This article provides an overview of the most in-demand AI roles, the industries with the lowest AI readiness, and recommendations for bridging the growing skills gap.
Most In-Demand AI Roles in the UK
The UK's AI job market is dominated by several key roles. Software Developers with AI expertise, Machine Learning Engineers, AI Model Developers, Data Engineers for AI systems, AI Product Managers, AI Integration Engineers, and Ethics and Compliance Officers specializing in AI are the roles that focus on creating, integrating, managing, and ethically deploying AI solutions.
Key Focus Areas
Software Developers with AI skills are tasked with code development assisted by AI tools like ChatGPT. Machine Learning Engineers are responsible for developing AI-powered applications, especially chatbots. AI Model Developers create and fine-tune AI architectures. Data Engineers for AI Systems build and prepare datasets for AI training. AI Product Managers manage AI integration projects, while AI Integration Engineers embed AI into workflows and cloud applications. Ethics and Compliance Officers ensure AI complies with legal and ethical standards.
Industries with Lowest AI Readiness
Industries less digitized or with roles less impacted directly by AI so far, such as education, certain areas of public administration, and parts of healthcare, are most likely to have the lowest AI readiness. Construction and property scored the lowest on the Automation & AI Readiness Index due to minimal automation or AI hiring activity and limited training options.
Bridging the Skills Gap
To address the growing skills gap, Esendex advises enterprises to invest in automated SMS software to provide an immediate, scalable solution. The firm also recommends upskilling and reskilling the workforce in automation engineering, AI technologies, and digital communication platforms.
If UK businesses don't bridge the skills gap, they may find themselves stuck on legacy systems while their competitors race ahead. The real threat isn't just lost productivity, but being outpaced by competitors who are already automating smarter and communicating faster. Organizations should use automation to enhance human teams, automating repetitive tasks like FAQs, order updates, and appointment confirmations.
Sources:
[1] [Report 1] [2] [Report 2] [3] [Report 3] [4] [Microsoft Research]
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